I am currently hiring on behalf of my client for an experienced Weddings & Events Manager. The role is about creating exceptional guest experiences at Conferences, Weddings and Events, where attention to detail, flawless coordination, and outstanding service are paramount.

Key Responsibilities:

· Oversee all conferences, weddings, events, and functions from planning through to execution, ensuring each moment exceeds guest expectations

· Lead and inspire teams to deliver warm, professional, and seamless service at every event

· Work closely with Sales, Kitchen, and Marketing to create tailored, memorable experiences

· Uphold the highest standards of presentation, safety, and guest care in all event spaces

· Manage rotas, budgets, and resources to ensure smooth and efficient operations

· Drive revenue through upselling, creative packages, and promotional opportunities

· Provide ongoing training and performance support to ensure service excellence

Main Responsibilities:

Oversee all conferences, weddings, events, and functions from planning through to execution, ensuring exceptional service standards across all departments.

· Lead, train and motivate teams to deliver excellence in guest satisfaction and operational lean efficiency.

· Drive business performance, focusing on revenue growth, cost control, and profitability.

· Collaborate closely with the Sales team on upcoming business and client needs.

· Foster a culture of continuous improvement through staff training, coaching, and performance development.

· Ensure compliance with all health, safety, and hygiene regulations.

· Monitor equipment, room standards, and ensure all event spaces are immaculate.

· Proactively manage guest feedback, swiftly resolving issues to maintain an excellent reputation.

· Uphold and improve SOPs, health & safety protocols, and service excellence.

· Drive revenue growth through upselling, promotions, and innovative event offerings.

· Liaise with Chefs on menus and dietary requirements, and with marketing on event promotion.

· Build and maintain strong relationships with suppliers, partners, and key stakeholders.

· Manage rotas, staffing levels, and budgets effectively to meet business demands · Deliver regular staff training and performance reviews