Rooms Division Manager

Dublin City Centre, Full Time

The rooms division manager

The rooms division manager is responsible for Executive Housekeeping and Front Office. The successful candidate will oversee the Accommodation team & Front Office e.g. Reception, Reservations, Concierge, Switchboard and Night Management.

Rooms Division Manager responsibilities

  • Oversee the daily operations and staff of housekeeping and front office departments
  • Provide training to new employees on hotel policies and procedures
  • Develop long-term strategic plans for their division to meet company goals and maintain profitability
  • Deliver outstanding customer service throughout the whole client experience and motivate other staff members to do the same
  • Monitor staff performance utilizing indicators like quality of work, productivity, customer satisfaction, and absenteeism
  • Supervise guest services staff in order to ensure that all clients receive prompt attention to their needs.



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