Restaurant General Manager

West Dublin, Full Time

MAIN DUTIES

Restaurant Manager

  • Interview, select, train, supervise and monitor restaurant staff for the efficient operation of the Restaurant.
  • Ensure consistently of service through consistent monitoring of standard operating procedures and ensure adherence to these standards by regularly and fairly holding staff accountable for their performance.
  • Organise and conduct pre-shift and departmental meetings communicating any pertinent information to the staff, such as house count and menu changes.
  • Ensure adequate staffing levels and schedule and direct staff in their work assignments.
  • Manage the service of food and beverages to our customers to a high standard and support staff during service.
  • Establish standards and improved processes and conduct briefings and training sessions as and when required, including standard operating procedures and how to respond to guest queries.
  • Communicate our services and facilities to guests as required.
  • Have a thorough knowledge and understanding of each menu item presented to our guests.
  • Ensure that the Restaurant is clean, well-maintained and attractively presented.
  • Ensure bar and food outlets work closely together to ensure the best service to our guests.
  • Solicit feedback from guests concerning food, beverages, service and improvement ideas.
  • Maintain strong budget awareness with an understanding of revenue and expense detail and have the ability to manage costs effectively.
  • Possess the ability to develop and implement cost-saving and profit-enhancing initiatives and ideas.
  • Address any customer concerns in a professional manner and notify management of same.
  • Review and respond to online customer reviews.
  • Deliver careful monitoring ensuring that no person under the age of 18 is served alcoholic beverages.
  • Ensure that all guests requests are responded to immediately.
  • Ensure that all standards and cash handling procedures are met.
  • Hands on management style.
  • Strong administration skills.

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