Reservations Manager

Midlands, Full Time

Role: Reservations Manager 

Salary: €38 – 40K

We are delighted to be recruiting a Reservations Manager for our client, a luxury property in The Midlands.

 

Key Responsibilities include: 

  • Responsible for ensuring all customers experience a satisfying visit and receive the highest standard of goods and services while maintaining and creating customer friendly relationships
  • Work in partnership with our Sales Manager to achieve budgeted targets 
  • Manage our Reservations Office & Reception Team 
  • Create, develop, monitor, and adjust sales and pricing strategies 
  • Ensure web site booking process is maintained up-to-date and functional
  • Ensure hotel personnel is fully competent in the use of all systems 
  • Effectively manage all distribution channels via site minder 
  • Develop and maintain a close relationship with the market manager of Third-Party Intermediaries to maximise the opportunities with these channels
  • Management and loading of rates, profiles and availability in the PMS, GDS, 
  • Update weekly forecast of expected results and compare variances and budget comparisons on Alkimii

 

If you are an ambitious hospitality leader ready for your next exciting chapter, send on your updated CV today.

 

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