Reception Supervisor €31K+
Kilkenny, Full Time
I am recruiting on behalf of my client in the Kilkenny city centre area for an experienced Reception Supervisor. The ideal candidate will have at least 1 year of experience in a Supervisory role within a Hotel Reception environment.
Key Responsibilities:
- Team Leadership: Supervise, schedule, and train reception staff while monitoring daily performance and conducting shift handovers.
- Customer Service: Act as the first point of contact for escalations, ensuring all guests or clients are greeted and assisted promptly.
- Administrative Duties: Oversee day-to-day operations, including managing correspondence, maintaining facility security, and updating databases.
- Reporting: Balance daily accounts, process transactions, and report any facility or technical faults to the appropriate departments.
- Skills: Excellent communication, problem-solving, and multitasking abilities.
- Technical Knowledge: Strong IT skills, including proficiency in Microsoft Office, and experience with Property Management Systems
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