Operations Manager – Westmeath – €45k plus

Operations Manager – Westmeath – €45k plus

We are currently recruiting an operations manager for our client based in a busy 4* hotel in Westmeath.

Key Responsibilities:

• Maintain high operational standards across all hotel departments including Lobby, Restaurant, Accommodation, and Maintenance.

• Support management in achieving sales targets while controlling labour and supplier costs.

• Ensure appropriate staffing levels and enforce service and presentation standards.

• Monitor KPIs, stock levels, labour costs, and collaborate with audit to minimise losses.

• Liaise with HR on employee matters, ensuring follow-up and documentation.

• Oversee service delivery, hygiene, and customer engagement to ensure consistent guest satisfaction.

• Ensure full compliance with health, safety, and fire regulations.

• Lead regular staff training and conduct departmental audits.

• Approve staff rosters, ensuring efficiency and appropriate coverage.

• Conduct routine inspections of rooms and departments, addressing issues proactively.

• Respond to guest complaints professionally, implementing follow-up actions to resolve issues effectively.

The Ideal Candidate:

• Strong leadership skills with the ability to guide and motivate teams calmly and effectively.

• Excellent attention to detail and a high level of personal accountability.

• Self-motivated with the ability to work independently and make sound decisions.

• Strong communication skills, with fluent spoken and written English.

• Previous experience in hotel operations, with a solid background in Rooms, Revenue, Food & Beverage, forecasting, and budgeting—ideally within an Irish property.

• Thorough understanding of health & safety, guest service standards, and operational best practices.

BURAMB22