Night Supervisor

Job Title: Night Supervisor

Job Description

Introduction
We are currently recruiting an experienced Night Supervisor for our client, a busy 4-star hotel in Athlone. This is an excellent opportunity for a proactive and reliable hospitality professional to oversee hotel operations during the night shift. Reporting to the Front Office Manager, the Night Supervisor will ensure smooth running of all guest services, maintain safety standards, and deliver excellent guest care.

Responsibilities

• Supervise front desk and night audit operations, using Opera Property Management System.

• Manage guest arrivals, departures, and requests during the night shift with professionalism and warmth.

• Ensure security and safety procedures are adhered to throughout the property overnight.

• Handle any guest concerns or incidents promptly and efficiently.

• Liaise with housekeeping, maintenance, and other departments to resolve issues during the night.

• Prepare accurate night audit reports and communicate key information to morning teams.

• Support team members by providing guidance and assistance as needed.

• Uphold hotel standards, policies, and SOPs during the night shift.

Requirements

• Previous experience as a Night Supervisor or Front Office Supervisor in a hotel environment.

• Strong working knowledge of Opera PMS.

• Excellent communication and interpersonal skills.

• Ability to work independently and make decisions under pressure.

• Flexible approach to working hours, including weekends and holidays.

• Strong organisational skills and attention to detail.

• Commitment to providing outstanding guest service.

Rewards

• Competitive salary at €16 per hour, depending on experience (DOE).

• Meals on duty and uniform provided.

• Supportive team environment in a reputable 4-star hotel.

BURAMB22