IT Manager
Kerry, Full Time
IT Manager
We are currently recruiting for a skilled IT Manager to lead and manage the IT Department; the ideal Manager will support IT Operations and teams. We are looking for a skilled exceptional technical expert coming from a hospitality background, ensuring seamless, secure, and innovative operations, focuses on excellence and have a background within hotels to provide expert leadership and oversight for all IT operations, infrastructure, and systems.
Key Responsibilities
Manage, mentor, and support the IT team to ensure consistent service delivery and professional development.
This is an on-site role requiring a regular presence to ensure seamless IT operations and uninterrupted guest service.
Oversee the maintenance and integration of all critical hotel systems, including Oracle Opera PMS, MICROS POS, and other bespoke hospitality applications.
Design, implement, and maintain secure and resilient network, server, and data environments, including Windows Server (2019 and above), Active Directory, firewalls, virtualization platforms (VMware/Hyper-V), and Veeam Backup solutions.
Lead the development and enforcement of cyber security, data protection, and disaster recovery frameworks, ensuring compliance with GDPR and international standards.
Act as the escalation point for critical technical incidents, ensuring rapid resolution and minimal operational disruption.
Oversee IT budgets, procurement, licensing, and lifecycle management of hardware and software assets.
Evaluate and implement emerging technologies that enhance efficiency, guest experience, and operational excellence.
Flexibility to work outside standard hours, including weekends or evenings, as required to support operational needs.
Key Requirements
5 years of progressive IT experience, including at least 2 years in a senior management position.
Third-level IT qualification (degree level or higher) is desirable.
Demonstrated experience with Opera PMS, MICROS POS, and interfacing across hospitality systems.
Advanced knowledge of Windows Server, MS Entra, MS Azure, MS 365 E5, Firewalls, VMware/Hyper-V, Veeam, and network infrastructure.
Strong analytical, diagnostic, and problem-solving skills with a methodical, detail-oriented approach.
Excellent communication and interpersonal skills, with the ability to translate complex technical concepts for non-technical stakeholders.
Full, clean driver’s licence.