Hotel Duty Manager

Kilkenny, Full Time

We are currently recruiting for an experienced Duty Manager for client, a beautiful 4* property in Kilkenny. We are looking for a highly organised and enthusiastic manager who will provide excellent customer service to all guests.

Key Responsibilities:

  • Operational Management: including responsibility for opening and closing procedures across two sites.
  • Supervise, motivate, and develop the skills of all operational staff.
  • To promote and provide a helpful and professional image to guests.
  • Provide direction to employees on operational and procedural issues using the SOPs as a guide.
  • Rostering, training and developing staff 
  • Line Management responsibility for designated employees
  • Ensure that weekly/monthly – maintenance, purchasing, payroll, deliveries, supplier checks, system logs, and all other agreed metrics and checks are as required by the operation.
  • Ensure compliance with all company procedures including cash handling and sign off procedures.
  • Follow all Health and Safety regulation as per Health & Safety Statement
  • Provide input into strategic planning, budgeting, marketing, financial management as requested by senior management.

The Ideal Candidate:

  • Flexible to work in any area of site as required
  • Excellent customer service skills
  • Proven track record in supervisory and leadership skills in operations
  • Experience in supervisor/leadership role in hospitality/tourism.
  • To be fluent in spoken and written English

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