Head Concierge
Dublin City, Full Time
Head Concierge
Dublin City
Salary – Negotiable DOE
About the Company
Our client is a well-established 5-star Dublin Hotel known for delivering high-quality guest experiences, strong operational standards, and a collaborative team culture. The property operates in a fast-paced urban environment with a strong focus on safety, compliance, and presentation.
As Head Concierge, your responsibilities will include:
- Reporting to the Director of Guest Relations.
- Oversee and manage a team of Doormen and Valet Car Attendants.
- Plan, co-ordinate and direct Operations on the Concierge department.
- Proven track record in a 5 star Hotel environment.
- Good working knowledge of Opera System
- Ensure all our guests receive the highest level of service before, during and after their stay.
- Hands on experience in managing teams.
- Excellent English language both spoken and written.
- Maintain an up-to-date knowledge of local attractions, events, dining options, and other amenities.
- The Head Concierge will build a network of key contacts in Dublin’s hospitality, culture and events sectors.
Requirements
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Fluent in English; additional languages are a plus.
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Flexible to work various shifts, including evenings, weekends, and holidays.
Salary & Benefits
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Competitive salary based on experience.
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Performance-based incentives.
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Staff discounts on hotel rooms and dining.
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Opportunities for career development and advancement.
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A dynamic and supportive work environment.
Join us as Head Concierge and be part of a dedicated team committed to creating memorable guest experiences in our luxury hotel!
Salary & Benefits
The Head Concierge role offers:
- Competitive salary
- Bonus potential based on performance
- Free meals on duty
- Staff hotel discounts
- Ongoing training and career progression opportunities
CPERM22
INDCAT1