Front Office Supervisor

Role: Front Office Supervisor

Salary: €15.50 p/h

We are seeking a passionate and dynamic Front Office Supervisor on behalf of our client in the Athlone area. If you are someone who thrives in a fast-paced environment, has a can-do attitude, and a strong commitment to delivering exceptional guest service, we want to hear from you!

Key Responsibilities:

• Guest Relations: Deliver a superior guest service experience 
• Team Leadership: Lead and train your team to excel in customer service and achieve sales targets.
• Operational Efficiency: Oversee the day-to-day operations of the Front Office, ensuring procedures and standards are met.
• Sales Maximization: Actively participate in reaching monthly sales targets across all reception areas.
• Training & Development: Coordinate training manuals and sessions for front office staff to ensure a uniform level of excellence.
• Inventory Management: Responsible for maintaining adequate stock of printed matter and stationery.
• Health & Safety: Ensure a safe working environment by adhering to hotel’s Health, Safety and Fire Procedures.

Qualifications Required:

• Previous experience in a similar role within the hotel industry essential.
• Excellent spoken and written English.
• Strong teamwork skills.
• Proven planning and organizational abilities.
• Basic IT skills.
• Ability to work independently without direct supervision.
• Flexibility and adaptability to change.