Duty Manager

Kildare, Full Time

Role & Responsibilities:

  • Create a working environment that includes development of colleagues.
  • Promote exceptional delivery in customer service.
  • Ensure all duties are carried out in line with the Hotels guidelines and business plan.
  • Efficient operation and cost control of all hotel departments and facilities
  • Rooms and public areas consistently maintained to standards of attractiveness, comfort and cleanliness
  • Food and beverage consistently maintained to standards of quality, innovativeness, service and presentation.
  • Energy consumption is monitored and minimized.
  • To interact and communicate with clients, guests and colleagues in a courteous, friendly and professional manner.
  • To be fully aware of all company policies and procedures.
  • To be consistently well groomed and professional in appearance at all times.
  • To be innovative – developing and implementing new ideas contributing to company success.
  • To protect and promote the image of the Hotel at all times, both in print and verbally.
  • Manage conflict effectively.

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