Director of Spa & Wellness

We are delighted to be recruiting for an experienced Director of Spa & Wellness on behalf of our client in the Kildare area.

Key Responsibilities:

• Establish and maintain the highest standards of etiquette and service in all guest and staff interactions.
• Execute Spa & Wellness objectives across operations, finance, people management & marketing.
• Direct and lead the day-to-day Spa operation ensuring all standards are followed.
• Train, and manage a team of dedicated spa professionals, fostering accountability and alignment with business goals.
• Monitor daily activities, address issues promptly, and continuously strive for excellence.
• Stay updated on spa services, pricing, schedules, specials, and competitor offerings
• Lead by example, demonstrating proper etiquette and professionalism at all times.
• Communicate housekeeping and maintenance needs, ensuring prompt action.
• Support team members in all aspects of the business operation.
• Ensure compliance with health and hygiene guidelines, maintaining cleanliness according to Standard Operating Procedures.
• Ensure team members are familiar with all areas of the Spa & Wellness operation, including product knowledge and retail sales.
• Assist in the recruitment, development and training of all Spa & Wellness team members.

 The Successful candidate will have:

• Previous leadership experience within the Spa & Wellness field required.
• Flexibility – this is a full-time role, flexibility and shift work is required.
• A real understanding of hotel operation.
• Ability to work on own initiative.
• Excellent communication skills with excellent spoken & written English.
• Outgoing, bubbly and confidence in dealing with a range of customers.
• A structured and organized approach to work planning.