Director of Operations

Director of Operations

We are currently recruiting for a Director of Operations for our client. In this position you will oversee the operation and performance of the businesses. The ideal candidate should have a background in hospitality at a senior level.

The role will involve the oversight of a diverse business portfolio including Bars, restaurant, various commercial and domestic residential accommodation. The role will be Mon-Friday office hours.

Responsibilities

• Monitor and manage operational budgets, control costs, forecast expenditures, and ensure financial targets are met.
• Supporting the different business managers with financial reporting to directors
• Hiring of permanent staff and contractors
• Management and oversight of expansion projects and accommodation facility upgrades
• Manage daily operations across all departments (e.g., front office, housekeeping, food & beverage) to ensure seamless service delivery.
• Manage and track daily operations across all facilities including (accommodation, housekeeping, food & beverage) to ensure seamless service delivery.
• Oversee cleanliness, facility maintenance, supply levels, and overall operational quality to meet established standards.
• Develop and implement operational policies and procedures to improve efficiency and guest experience.
• Develop business development and marketing strategies for the different businesses
• Facilitate communication across the businesses and foster a culture of business excellence

Skills Required

• Experience in hospitality sector
• Strong leadership and communication skills. Ability to communicate effectively with a diverse array of people from grass-roots operations to corporate clients.
• Excellent business acumen
• Good understanding of HR policies and practices in the hospitality/retail industry
• Good problem solving and decision-making skills

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