Deputy General Manager
Cork, Full Time
Deputy General Manager
We are currently looking for a Deputy Manager for our client. We are looking for a passionate manager that has covered all aspects of hotel operations.
Responsibilities:
- To ensure all departments under your control operate at maximum efficiency within budgetary constraints to deliver the required level of service in all areas.
- To establish, systems and procedures in all operational areas under your control to maintain and comply with all company and legal requirements including employment, health, safety, fire and hygiene legislation.
- Procedures must be regularly monitored and updated in order to achieve service excellence and best practice as set out by the hotel.
- To manage the team and operation in order to achieve agreed customer satisfaction targets in all areas in line with company objectives.
- To ensure that appropriate action is taken to review procedures and operational standards as a result of client feedback.
- To acknowledge and respond to all customer concerns.
- To ensure that all operational departments are managed in accordance with the best practice.
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