Cluster Operations Manager Dublin €65k

Dublin, Full Time

Cluster Operations Manager Dublin €65k 

We are currently recruiting for an Operations Manager for our client. We are looking for a driven manager that has experience in front office, food & beverage and is financial astute. In this position you will look after a number of properties, manage all costings and teams. 

Key Responsibilities:

Maintaining a high level of standards throughout all properties. 

Achieving targets with staff and management in order to achieve the optimum sales levels while ensuring that operational costs are kept as low. 

Ensuring that the required staffing levels of the property are always met and to maintain operational standards

Implementing company operating standards in relation to suppliers, Excellence Service, presentation & Customer service

HR issues to be discussed with HR Manager with follow up information provided in the correct format.

To ensure smooth running of all standards of service, hygiene and customer contact as agreed with Senior Management 

Ensure that departments comply and have in place all Fire, Health and Safety Measures necessary

Complete and sign off all rosters pertaining to relevant departments and ensure no over staffing or under staffing occurs as with agreed ratios, as required

Carry out departmental audits on a monthly basis and revert to the relevant department manager.

Interact professionally with all guests complaints and implement corrective action, follow up complaint and ensure guest satisfaction.

Support the profitability and cost management of the properties. 

The successful candidate will have:

  • The ability to calmly lead their team
  • Excellent attention to detail
  • Ability to work on own initiative
  • Excellent communication skills with proficient spoken & written English

Previous hotel experience and a strong background in Front Office and Food & Beverage in Ireland. 


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