Bar Manager

Full Job Description

We are actively seeking an experienced Bar Manager.

We are looking for a Bar Manager with experience managing busy bar’s, overseeing the general day-to-day running of the bar’s and its staff, ensuring the best possible customer service is provided to our customers every day.

Experience and skills:

• Minimum of 4 years management experience
• Excellent management skills
• A passionate leader, leading by example
• Must be a leader to their team both on and off the floor displaying energy, creativity, consistency and a great work ethic.
• Calm, confident and professional
• Organised, flexible and proactive to achieve and improve standards
• Manage customer and staff conflict head on to avoid matters escalating
• Good problem-solving skills

Summary of key activities:

• To ensure the bar’s are running smoothly and efficiently
• Ensure that the department complies with and have in place all Health and Safety measures necessary
• Closely working with the Operations Manager and Hotel Manager
• To ensure customer’s expectations are always exceeded
• Ensure all customer complaints are resolved in a timely and efficient manner
• Provide an approachable welcoming atmosphere within the bar and between staff and customers
• Responsible for stock control
• Responsible for staff rostering, weekly forecasting and overall beverage budgets & GP

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