Assistant Front Office Manager

This is a fantastic opportunity for a professional and motivated Assistant Front Office Manager to join a well-established property and support the smooth running of a busy front office department. You will report directly to the Front Office Manager and lead the team in delivering exceptional guest service.

Responsibilities

• Assist in the day-to-day management of the Front Office team, stepping in for the Front Office Manager when needed.
• Support the implementation and training of SOPs and front office standards.
• The Assistant Front Office Manager will ensure seamless arrival and departure procedures to maximise guest satisfaction.
• Handle reservation enquiries with efficiency and a high level of guest care.
• Liaise with Accommodation to coordinate room allocations and availability.
• The Assistant Front Office Manager will attend department meetings and contribute to operational decisions.
• Promote the hotel’s facilities, F&B offerings, and local attractions to guests.
• Maintain accurate filing and departmental admin.
• Assist in the recruitment, onboarding, and training of new front office staff.

Requirements

• Previous experience as an Assistant Front Office Manager in a 4-star or similar hotel is essential.
• Strong knowledge of front office systems – ideally Opera PMS.
• Fluent spoken and written English.
• Excellent interpersonal, organisational, and communication skills.
• A hands-on approach and the ability to lead a dynamic team under pressure.

Rewards

• Salary from €37,000+ depending on experience.
• Opportunity to work with a reputable hotel in a scenic and high-tourism location.
• Strong support from senior management and ongoing training.
• Staff benefits.

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