Assistant Front Office Manager

Assistant Front Office Manager – €37,000+ | 4-Star Hotel | Co. Kerry

We are recruiting an Assistant Front Office Manager for a prestigious 4-star hotel in County Kerry. This is a fantastic opportunity for a professional and motivated Assistant Front Office Manager to join a well-established property and support the smooth running of a busy front office department. You will report directly to the Front Office Manager and lead the team in delivering exceptional guest service.

Responsibilities

• Assist in the day-to-day management of the Front Office team, stepping in for the Front Office Manager when needed.

• Support the implementation and training of SOPs and front office standards.

• Ensure seamless arrival and departure procedures to maximise guest satisfaction.

• Handle reservation enquiries with efficiency and a high level of guest care.

• Liaise with Accommodation to coordinate room allocations and availability.

• Attend department meetings and contribute to operational decisions.

• Promote the hotel’s facilities, F&B offerings, and local attractions to guests.

• Maintain accurate filing and departmental admin.

• Assist in the recruitment, onboarding, and training of new front office staff.

Requirements

• Previous experience as an Assistant Front Office Manager in a 4-star or similar hotel is essential.

• Strong knowledge of front office systems – ideally Opera PMS.

• Fluent spoken and written English.

• Excellent interpersonal, organisational, and communication skills.

• A hands-on approach and the ability to lead a dynamic team under pressure.

Rewards

• Salary from €37,000+ depending on experience.

• Opportunity to work with a reputable hotel in a scenic and high-tourism location.

• Strong support from senior management and ongoing training.

• Staff benefits.