Assistant Front Office Manager

Assistant Front Office Manager

Location:
County Kildare

Salary:
€35,000 per annum

About (Company)
A well-established hotel with a strong focus on guest experience and service standards is seeking an Assistant Front Office Manager to support front office operations. This role is ideal for a hospitality professional who enjoys leading teams, maintaining operational excellence, and delivering consistently high guest satisfaction.

Your Responsibilities

As an Assistant Front Office Manager, your responsibilities will include:

• Support the Front Office Manager in the daily operation of reception and guest services

• Supervise front office teams to ensure high service standards and smooth shift coverage

• Handle guest feedback, queries, and escalations professionally

• Assist with staff training, scheduling, and performance management

• Ensure accurate reservations, billing, and reporting using Opera Cloud

• Maintain front office procedures, compliance, and brand standards

Requirements

• Previous experience in a hotel front office or supervisory role

• Strong working knowledge of Opera Cloud

• Excellent communication and guest service skills

• Proven ability to lead and support a front-line team

• Strong organisational skills and attention to detail

• Flexibility to work shifts including weekends

Salary & Benefits

• €35,000 per annum

• Career progression within hotel operations

• Staff meals, uniform, and team discounts

• Ongoing training and development

• Supportive management structure

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