Assistant Accommodation Manager €40K

Duties and Responsibilities of the Role:

• Provide strategic and operational leadership for the Housekeeping Department across all estate outlets and amenities.
• Drive the property forward by continually reviewing and enhancing housekeeping standards, service delivery, and guest experience in line with emerging luxury trends and innovations.
• Ensure the highest standards of cleanliness, hygiene, and presentation are consistently maintained throughout all guest rooms, public areas, facilities, and back-of-house spaces.
• Develop, implement, and manage departmental SOPs that reflect guidelines and luxury service excellence.
• Lead, motivate, and develop the Housekeeping management team and colleagues to deliver exceptional service and operational excellence.
• Stay informed of industry trends, sustainability practices, and technological advancements within housekeeping operations, implementing improvements where appropriate.
• Ensure effective workforce planning including recruitment, training, scheduling, performance management, and succession planning.
• Conduct regular inspections, audits, and assessments to ensure readiness and continuous compliance.
• Drive continuous improvement initiatives to enhance productivity, sustainability, and guest satisfaction.
• Manage and respond to guest feedback and complaints related to housekeeping promptly and professionally, using insights to improve service standards.
• Support openings, refurbishments, and special projects across both properties and estate facilities as required.