Accommodation Manager

Accommodation Manager

Salary: €35k

Location: Offaly

Duties & Responsibilities:

• Oversee the cleanliness, maintenance, and overall presentation of guest rooms and public areas.
• Manage and lead the housekeeping team, including supervisors, room attendants, and laundry staff.
• Schedule staff shifts and ensure adequate coverage for daily operations and peak periods.
• Conduct regular inspections of rooms and public areas to ensure high standards are maintained.
• Manage inventory and ordering of cleaning supplies, linen, and guest room amenities.
• Monitor and manage department budgets, including labour costs and supply expenses.
• Collaborate with maintenance and front office teams to address guest requests, room repairs, and lost-and-found procedures.
• Develop and implement standard operating procedures (SOPs) for cleaning, safety, and quality assurance.
• Recruit, train, and evaluate team members, fostering a culture of continuous improvement and guest service excellence.
• Ensure compliance with health, hygiene, and safety regulations, including fire procedures.
• Handle guest complaints regarding accommodation issues, resolving them efficiently and professionally.

Candidate:

• Proven experience in housekeeping or accommodation management in a hotel or hospitality environment.
• Strong leadership and team management skills.
• Excellent organisational and time management abilities.
• Good financial acumen and experience managing departmental budgets.
• Knowledge of cleaning and hygiene products, equipment, and best practices.
• Familiarity with property management systems (PMS) and housekeeping software
• Attention to detail and commitment to quality.
• Strong communication and interpersonal skills.
• Ability to work flexible hours, including weekends and holidays as needed.

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