Reservations Manager €45K+
Wicklow, Full Time
We are delighted to be recruiting on behalf of our client for the position of Reservations Manager. The client is a well known property in the Wicklow area.
Key Responsibilities:
- Lead and develop the Reservations team to deliver exceptional service and accuracy.
- Oversee all reservations processes, ensuring compliance with brand standards and system accuracy (Opera, MARSHA, EMPOWER).
- Manage room inventory and support revenue strategies to optimise performance.
- Coordinate group bookings with Events and Sales teams, ensuring all details are delivered seamlessly.
- Act as the point of contact for guest inquiries, VIPs, and corporate clients.
About the Candidate
- 2–3 years’ experience as a Reservations Supervisor (or similar) in a 4- or 5-star hotel.
- Strong leadership skills with the ability to inspire high performance; will be managing a team of 5.
- Excellent communication, organisational, and problem-solving skills.
- Proficiency in Microsoft Office (Excel essential); knowledge of Opera PMS and Marriott systems is desirable.
Skills:
- Reservations Hotel Opera Customer Care
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