Executive Housekeeper

Overview

• Take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to.
• Lead and inspire the housekeeping and laundry team by example, creating an environment where they can be themselves, feel supported and empowered and get actively involved in the team’s development.
• Management of departmental costs and ensure that all expenses are kept in line with budget guidelines, managing and control housekeeping stock and monitor orders.
• Take responsibility in keeping our standards for bedrooms and public areas high, through SOPs, relevant training and regular checks.
• Work closely with other teams (front office, maintenance and F&B) towards the overall goal of creating a memorable experience in a beautiful space.
• Ensure that all hotel standard operating procedures are trained and adhered to.
• Pro-actively identify opportunities to improve and enhance processes and procedures.
• Be fully aware, and competent in, all health and safety procedures and policies.
• Control and management of the housekeeping stock, ensuring all orders are monitored.
• Achieve and maintain the highest possible levels of customer service to both external and internal customers, forging long-term relationships with suppliers and contractors.

What we’re looking for

• A real passion for hospitality.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You want to be part of a team that works hard and supports each other.
• Previous housekeeping experience at a similar level.
• A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.
• Experience of Micros Fidelio Opera or a similar front desk operating system.
• Have great attention to detail.

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