Soft Services Manager – Tipperary (Mon-Fri)

We are currently recruiting for an experienced Cleaning Manager for our client, a large corporate catering company based in Clonmel, Tipperary.

This is a daytime role Monday – Friday.

Key Responsibilities:

• To promote a safety culture and ensure the cleaning team are aware of and operate in accordance with company and client Health & Safety procedures at all times.
• To manage the cleaning labour, equipment & resources budget for the contract in line with company targets
• To ensure the cleaning operation continually improves in all areas of the operation – Quality, Cost, Delivery & Safety
• To ensure the cleaning team are engaged and managed effectively to achieve their performance targets.
• To order supplies inline with budget for daily/ weekly/ monthly use.
• To ensure the right number of people are supervised and trained to the right skill level are in place to achieve the required cleaning service, conduct regular 1-2-1s, and lead from the front.
• To ensure the delivery and quality of the cleaning operation is in accordance with the client service level agreement and company procedures.
• To manage any third-party suppliers or contractors as required ensuring they meet or exceed the agreed service level agreements e.g. equipment maintenance
• To work flexibly and attend off site meetings and training courses as required.
• Liaison with the client EH&S and Facilities team for all Fire Evacuations, drills, signage, H&S compliance, audits, investigations etc.
• Fully responsible for soft services Compass/EHS documentation.
• Completion of all training, Investigations etc. assigned on time.
• Monitor and manage monthly & annual budget and client spend.
• Continuously monitor the performance and delivery of our contractors seeking best value for money for outsourced activities.
• Monitor labour per hour against budget
• Drive innovation and service improvement.

The Ideal Candidate:

• Min 5 years’ experience in contract cleaning, facility management or soft services
• Pharmaceutical Cleanroom environment or regulated industry would be an advantage.
• Waste management and pest control experience would be advantageous.
• Customer focused with strong attention to detail.
• Excellent written and verbal communication skills.

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