Reservations Manager Dublin €55k
Dublin, Full Time
Reservations Manager Dublin €55k
We are currently recruiting for an experience reservations Manager for a 4* property. We are looking for a manager that has previous experience in managing the department, has excellent attention to detail and can work well as part of the team.
Key responsibilities:
- Deal with all reservations and customer enquiries via phone and email
- Ensure reservations are taken accurately.
- Ensure all email correspondence is responded to in a timely manner
- Ensure use of proper telephone etiquette in answering calls
- Manage group bookings, deposits and contracts
- Maximise rooms and other revenue sales through efficient revenue management
- Support and guide the team
The ideal candidate:
- At least two years’ experience as Reservations Manager in 4* property
- Excellent written and verbal communications skills
- Strong knowledge of Property Management System
- Strong customer service ethos and background
- A can-do attitude and the ability to work well in team
- Proficient with Microsoft Word and Excel and other computer software
- Excellent organisational skills and the ability to multi-task
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