Operations Manager €45k

Leitrim, Full Time

Operations Manager €45k

We are currently recruiting for an Operations Manager for our client to ensure high quality and consistent standards while providing an excellent service for guests and overseeing of all aspects of the property. We are looking for a manager with strong people management skills, excellent attention to detail and the ability to be able to lead and drive the team.

Responsibilities:

  • Ensure that all operations deliver a consistently high standard of guest service
  • Plan and direct all operations including quality, standards, cleanliness, guest satisfaction.
  • Management the team to ensure the smooth running of the day-to-day operations.
  • Conduct weekly operations meetings with management to discuss the week business
  • Be responsible for maximizing profit through the consistent delivery of the highest standard of service.
  • Develop and review all SOPs within the property
  • Be responsible for all the day-to-day queries and issues
  • Promote a positive employee relations culture through effective communication and regular team meetings.
  • Carry out regular inspections in the areas of guest service delivery, cleanliness, presentation, service delivery.
  • Strong understanding of labor costs and the ability to forecast accordingly
  • Work alongside our sales and marketing team to develop campaigns to maximize business.
  • Previous senior management experience within a F&B / C&B property required
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