Operations Manager 3 * Hotel

Dublin, Full Time

We are looking to hire an ambitious Operations Manager for our 3 star hotel, bar, restaurant. The Hotel is a high volume food and beverage outlet and has a busy wedding & events trade. This is a fantastic opportunity to join a dynamic team that are looking to grow both food and beverage sales and inspire a great team of staff. 

Reporting to the the General Manager, the ideal candidate will have a positive attitude, optimistic thinker, calm under pressure and prides themselves in their excellent problem solving ability. You will be passionate about delivering excellent customer service, developing and leading a team of staff and help develop and inspire our company culture. 

Description of role

  • Lead, direct, and manage all department operations
  • Analyse and identify financial opportunities including cost controls, productivity levels, and revenue generation
  • Achieve and exceed sales targets
  • Develop and implement strategies to train staff. Implement operational systems and SOP’s for each department.
  • Resolve guest complaints and implement changes to prevent future issues
  • Ensure all property policies and procedures are  implemented
  • Planning and Management of budgets to ensure costs are controlled in line with targets
  • Ensure all staff are fully trained on all statutory training – HACCP, Fire training, manual handling, responsible service of alcohol
  • Develop and implement procedures for the smooth operation of bar services to ensure maximum profitability. 
  • Forecasting and Budgeting Controls
  • Implementing company policy in relation to cash & stock controls
  • Excellent knowledge of food and drinks and general awareness of industry trends
  • Assist in day to day duties management require
  • The shifts are a combination of early and late night as well as weekend work.

Candidate Requirements

  • Minimum 3 years experience in similar role
  • Experience in a busy food and beverage environment
  • 3rd level qualification
  • Excellent I.T. Skills
  • Excellent communication & organisational skills 
  • Must be available to work full time and with no visa restrictions
  • Speak English fluently

Cost Control target driven Staff Management Budget Management

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