Hotel Events Coordinator

South Dublin, Full Time

We are actively recruiting for a Hotel Events Coordinator.

To be accountable for the coordination of all events in the hotel; working with the Events Manager and Director of Sales & Marketing to ensure all opportunities are maximized; ensuring exceptional customer care is achieved at all times and to maintain standards in your area in order to facilitate the smooth running of the operation.
➢ Responsible for delivering and exceeding customer expectations both on the telephone and in person
➢ To ensure a timely and accurate response to all customer enquiries, providing information, quotations, proposals and contracts for conferences, banqueting events, weddings etc.
➢ Sales responsibilities involving showing potential customers around the hotel and upselling every department therein, looking out for new business avenues by cold calling, telephone sales, mail shots etc
➢ Preparing and maintaining administrative documentation with respect to events, implementing proper filing procedures, and ensuring computer system is updated and accurate at all times
➢ Production of a forecast sheet for all events business, updating on a weekly basis and briefing at the weekly forecast meeting
➢ Maximizing yield from C&B business through upselling of other departments, i.e. lunches, dinners, room rates etc
➢ Ensuring that there is adequate sales information available by having C&B packs ready for distribution
➢ Coordinate wedding arrangements with bride and groom including initial tour of hotel and grounds, reception plans, proposals and quotations
➢ Liaising with clients on all aspects of their business with Hotel and following up where necessary
➢ Development and maintenance of a C&B contact database
➢ To be flexible in terms of working hours as requested by the Director of Sales & Marketing
➢ To attend Hotel Meetings as required, ensuring effective communication at all levels.
➢ To comply with statutory and legal requirements for Health & Safety, Fire, Hygiene, Licensing and Employment, ensuring that members of the Team are trained and aware of these requirements.

Hotel Events Coordinator


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