Guest Relations Manager – 5* Hotel Kilkenny €40k

Guest Relations Manager – 5* Hotel Kilkenny €40k

We are currently looking for an experienced Guest Relations Manager for our client in the Kilkenny area.

Duties & Responsibilities:

• Greeting guest and acquainting them with the apartment’s amenities
• Anticipating guest’s needs and solving their problems.
• Researching dining and entertainment recommendations and making reservations
• Providing directions and information about local points of interest
• Ensuring rooms and common places meet with standards.
• Managing staffing payroll and attendance
• Coordinating Events for guests
• Overseeing household staff
• Organising the household schedules
• Work with the team to promote a friendly, secure and professional work environment.
• Running essential errands for guests

Candidate:

• Previous Hotel experience is a must
• Efficient multitasker, with strong organisational and leadership skills
• Strong interpersonal, communication skills and active listener
• Attention to detail, and ability to remain calm in stressful situations.
• Ability to work well with others.
• Impeccable attention to personal appearance
• Flexible weekend and nighttime availability

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