General Manager €60k, Cork
Cork, Full Time
We are currently recruiting for an experienced General Manager for a high end and high volume property in Cork. Our ideal General Manager will have experience in a role overseeing multiple units, with varying operational requirements. We are seeking a strong, creative and very well organised individual to drive the business forward.
General Manager Duties & Responsibilities;
- Forecasting of wages on a weekly basis in line with business needs
- Driving sales and maintaining a high level of standards throughout the properties different departments, Restaurant, Cocktail Bar, Accommodation, Food and Beverage, etc.
- Achieving targets with staff and management in order to achieve the optimum sales levels while ensuring that operational costs are on budget.
- Ensuring that the required staffing levels of the hotel are always met and to maintain operational standards
- Implementing company operating standards in relation to suppliers, Excellence Service, Hotel presentation & Customer service
- Responsible for carrying out regular stock takes of forecast KPI’s, GP’s, labour cost and revenue
- HR issues to be discussed with HR Manager with follow up information provided in writing or e-mail
- To ensure smooth running of all standards of service ,hygiene and customer contact.
- Report and follow up all maintenance issues with departments
- Ensure that departments comply and have in place all Fire, Health and Safety Measures necessary
- Complete and sign off all rosters pertaining to relevant departments and ensure no over staffing or under staffing occurs as with agreed ratios, as required
- Interact professionally with all guests complaints and implement corrective action, follow up complaint and ensure guest satisfaction in line with standard operational procedures.
- Communicating all F&B details with all staff in departments and discussing changes with relevant dept.’s /Sales, Kitchen ,Banqueting, F&B etc.
If you wish to be considered for the General Manager position then please send me your CV directly to marc.leonard@burrenamber.ie
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