Hotel Front Office Manager – South Dublin

South Dublin, Full Time

We are currently recruiting for an experienced Front Office Manager for our client, a beautiful 4* property in South Dublin. 

Key Responsibilities:

  • Oversee the operations of the Hotel Front Office 
  • Ensure quality and standards are met consistently.
  • Anticipate guest needs, and proactively manage their expectations.
  • Assist with the management of the hotel’s daily operations, ensuring delivery of exceptional guest service from each department.
  • Ensure prompt resolution of customer issues.
  • Have full knowledge of the hotel and all departments.

The Ideal Candidate:

  • 2+ years in a similar position.
  • Have working knowledge of Opera or HotSoft
  • Possess excellent customer service skills
  • Have a mature and pleasant manner for dealing with customers and team members alike
  • Be capable of excellent upselling all areas of the Hotel, and other hotels in the group.

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