Duty Manager €30k
Cork, Full Time
Duty Manager €30k plus
We are currently recruiting a Duty Manager for our client. They are seeking an ambitious, dynamic & self-motivated individual. The right candidate will have knowledge of the various departments within a hotel and hold the customer experience as a core value. This position may suit a supervisor looking to take the next step in their career.
Key Responsibilities:
- Recruiting and training staff.
- Formulating and implementing SOPs.
- Dealing with guest queries.
- Ensure the smooth running of Banquets and events.
- Manage and motivate the team to achieve a high level of performance.
- Work alongside other HOD to ensure the hotel maintains its standards.
- Oversee the day to day running of the Hotels services.
The Ideal Candidate:
- Previous experience in a similar role in a Hotel
- Will have experience as Duty Manager in a busy hotel operation
- The ability to manage department heads and experience in managing multiple outlets
- Sound knowledge and passion for food & beverage
- Knowledge of Hotel Standards of Service
- Previous experience with KPI’s, budgets, stock control, and forecasting
- Strong leadership skills to effectively manage and motivate the team to achieve a high level of performance
- Excellent customer service skills
- Ability to work under pressure
- Experience in banqueting.
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