Director of Rooms €55k

Galway, Full Time

Director of Rooms €55k

We are currently recruiting for a Director of Rooms for our client. We are  looking for an individual who has strong leadership and interpersonal skills, is able to prioritise and adapt to the changing needs, and has a solid work ethic, good business acumen and a passion for service.

Responsibilities:

Support the Housekeeping and other department teams in ensuring our facilities are well maintained.

Coordinate with all relevant departments so that all guest requests are acted upon and brief senior management on all VIP guests.

Support the overnight team in relation to standards with a focus on Health &Safety.

Guide, develop and manage the performance of all departmental heads within your Division, and ensure they meet standards required.

Work with HR and the Director of Operations to select, lead and develop a

successful and inspiring team of high potential employees and manage their performance and progress.

Manage clear communication within the Division and conduct regular training sessions as well as team meetings within and across other departments.

Establish a loyal and well-maintained relationship with guests.

Handle any guest comments and ensure appropriate follow up takes place and is communicated to the relevant departments.

Be a key driver in the hotel up-selling programme and incremental revenue programme and ensure training is conducted for all new staff.

Set and achieve goals for your division.

Responsible for sending employees to Health & Safety Training

Maintain appropriate standards of conduct, dress, uniforms, hygiene, etc.

Participate in all health and safety training as required by the company.

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