Clubhouse Hospitality Manager

Dublin, Full Time

We have an exciting new role for a Clubhouse Hospitality Manager within a 5* Property

** Must have previous Golf Clubhouse Experience**

As the Clubhouse Hospitality Manager you have overall accountability and responsibility for the day to day management and co-ordination of all activities at Clubhouse. Planning, organising and managing delivery of all hospitality services within all the operational business area within the clubhouse.

Role Responsibility

·        Oversee all operational and functional areas of the clubhouse.

·        Demonstrate excellent leadership and technical skills within a hospitality environment providing complete customer &          member satisfaction at all times

·        To ensure a strong focus on training within the clubhouse which supports team development and achieving the high              standards of the company. 

·        To ensure that emerging talent is nurtured properly within the clubhouse team so that future vacancies can be filled            from within the company.  

·        Be a pro-active, motivated team player, committed and driven to achieving high standards and departmental goals.

·        Submit, discuss and agree proposals and plans in order to improve standards, working conditions, control systems              and maximise revenue.

·        Liaise and communicate with the Hotel Manager on daily performance of outlets and highlight areas for improvement.

·        The directing and monitoring of all clubhouse operations through a team of highly informed Managers and Team                  Leaders. 

·        Review weekly revenue, profitability and cash flow reports in line with The Resort reporting standards.

·        Assist in preparation of annual budgets and periodic revised forecasts.

·        To support the Management team in achieving agreed profitability expectations, whilst maintaining performance                  standards.

·        Encourage and assist in creating a positive relationship between the clubhouse and the hotel in dictating a revenue              strategy.

·        To ensure rosters are accurate to business levels and flex according to business demands.

·        Participates in public walk-throughs in all areas in clubhouse to ensure guest rooms, public space and back of the                 house areas are well maintained and preventative processes are in place.

·        Develops an operational strategy for clubhouse that is aligned with the business strategy.

·        Works with team to put sustainable work processes and systems in place that support the operational execution of the          strategy.

·        Ensures direct reports hire, develop, and retain a diverse hourly and management workforce. As well, hires leaders              who demonstrate strong functional expertise, creativity, and entrepreneurial leadership. 

·        Creates and sustains a work environment that embraces the Resort’s culture, ensures fair and equitable treatment,              and employee satisfaction to enable business success.

The ideal candidate:

  • Will have general hospitality operations experience.
  • Proven ability to lead bar and lounge operations with a track record of delivering financial results, guest satisfaction, staff retention and employee engagement
  • Proven track record of stock management and the ability to deliver budgeted cost percentages
  • Proven track record of payroll management and the ability to achieve required payroll targets
  • Knowledge of organisational brand standards and track record of achieving relevant targets.
  • Previous experience as an Manager incorporating clubhouse operations
  • Previous experience within the 5 star market is a distinct advantage.

 BURAMB22

Join Burren Amber

Apply for this Job

Upload your CV/resume or any other relevant file. Max. file size: 256 MB.
Email me relevant job postings and career-related updates
Our company is compliant with the General Data Protection Regulation (GDPR) and in our capacity as Data Controller, we strictly abide by GDPR when processing personal data. By continuing you agree to our Privacy Policy and Data Retention Policy