Soft Services Manager

Galway, Full Time

We are currently hiring a Cleaning Services Manager for our client based in Galway.

Key Requirements:

  • To promote a safety culture and ensure the cleaning team operate in accordance with company and client Health & Safety procedures
  • To manage the cleaning employee, equipment & resources budget for the contract
  • To ensure the cleaning operation continually improves in all areas of the operation – Quality, Cost, Delivery & Safety
  • To ensure the cleaning team are engaged and managed effectively to achieve their performance targets.
  • To order supplies inline with budget for daily/ weekly/ monthly use.
  • To ensure the delivery and quality of the cleaning operation is in accordance with the client service level agreement and company procedures.
  • To manage any third-party suppliers or contractors as required ensuring they meet or exceed the agreed service level agreements e.g. equipment maintenance
  • To work flexibly and attend off site meetings and training courses as required.
  • Liaise with the client EH&S and Facilities team for all Fire Evacuations, drills, signage, H&S compliance, audits, investigations etc.
  • Completion of all training, Investigations etc. assigned on time

The Ideal Candidate:

  • Minimum 5 years’ experience in contract cleaning, facility management or soft services
  • Minimum 5 years’ experience in Pharmaceutical Cleanroom environment or regulated industry a distinct advantage
  • Waste management and pest control experience would be advantageous.
  • Effective team leader
  • Customer focused with strong attention to detail.
  • Excellent written and verbal communication skills

This is predominantly a Monday – Friday role but some flexibility at weekends may be required.

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