Cafe Manager – Dublin €39k
Dublin City Centre, Full Time
Cafe Manager – Dublin €39k
We are currently recruiting for Cafe Manager for our client, they are seeking an ambitious, dynamic & self-motivated manager with exceptional experience of directing the team to provide exceptional service with the personal touch. This is a hands on position within a busy daytime opeartion.
Key Responsibilities
- To ensure that the cafe is fully prepared for service.
- Ensure that guest needs and requirements are met and deal with any customer complaints in a professional manner if they arise.
- Manage and monitor food and beverage quality and service in the cafe.
- Lead, support, inform and guide team members in all restaurant activities and operations.
- Conduct onboarding of new team members and ensure they complete the SOP training.
- In the absence of manager, delegate appropriately amongst the team.
- Support and assist team members in handling guest inquiries and requests and in resolving customer complaints.
- Ensure team compliance with health, safety, sanitation, and alcohol awareness standards.
The Ideal Candidate:
- 1-2 years experience as a Cafe Manager
- Self-motivated, standards driven and have the ability to work in a fast paced environment.
- Strong organisational skills with the ability to prioritise & delegate
- Excellent customer service skills, warm, friendly and courteous at all times
- Previous experience with KPI’s, budgets, stock control, and forecasting
- Barista experience
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