Catering Business Support Manager

Galway, Full Time

Catering Business Support Manager

We are currently looking for a Business Support Manager for our client to join their talented Galway team on a Monday – Friday, permanent, full-time contract. A Business Support Manager, will work as a key member of our team which will support our operational colleagues to innovate, win & retain great business. The successful candidate will focus on client service excellence whilst meeting and exceeding customer service level agreements through an efficient, flexible, and profitable service delivery.

Duties & Responsibilities

  • Supporting the delivery of operational changes
  • Managing sites in the site managers absence
  • Oversee & support a smooth mobilization of new contract
  • Ensuring all legislation and procedures are adhered to
  • Supporting the creation and implementation of account plans
  • Identifying and developing new opportunities
  • Develop and maintain strong relationships with internal and external stakeholders, including strategic client relationships
  • Supporting the sales procedure for new business, attending sales presentations, and seeking new business
  • Managing financial performance to ensure that financial targets are met
  • Provide clear and timely communication to all within the centre on key issues that affect the business operation and customer service delivery


  • Previous experience of managing people
  • Previous experience in Contract Catering is an advantage
  • Experienced within a large company with a diverse customer base and wide service offering
  • Evidence of managing and developing local client relationships
  • Passionate about delivering a high standard of service to clients
  • You will have experience in managing budgets and delivering operational changes
  • Possess drive, determination, and innovation in the way you manage a team and client relationships
  • Proactive approach and quick to react to business and client needs
  • Ability to manage and adapt to change
  • Able to work under pressure to manage multiple projects


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