Asst. Front Office Manager – 4* Hotel Wicklow €38k

Wicklow, Full Time

Assistant Front Office Manager Hotel €38k

 

We are currently recruiting for an experienced an Assistant Front Office Manager for our client to join their friendly Front Office team. Reporting to the Front of House Manager, you will lead and support a great team to ensure our guests receive a warm and efficient welcome for every stay.

Responsibilities:

  • Preparation, implementation and training of SOP’s and Standards.
  • Ensuring arrival & departure procedures are followed to ensure a positive guest experience.
  • Ensure that reservations calls are dealt with in an efficient manner, delivering a high level of guest care.
  • Attend meetings such as Morning stand up and weekly Head of Department meeting.
  • Overseeing the allocation of rooms and liaising with Accommodation to ensure timely availability.
  • Promote the Hotel, its outlets and local activities to all guests.
  • Ensure filing & administration in the department is in order.
  • Recruitment & training of new team members.

Requirements:

  • Previous experience as Front Office Supervisor /Assistant Manager is essential.
  • Working knowledge of Front Office Systems, preferably Opera is essential.
  • Excellent written and spoken levels of English.
  • Excellent interpersonal, organizational and communication skills.

BURAMB22

Join Burren Amber

Apply for this Job

Upload your CV/resume or any other relevant file. Max. file size: 256 MB.
Email me relevant job postings and career-related updates
Our company is compliant with the General Data Protection Regulation (GDPR) and in our capacity as Data Controller, we strictly abide by GDPR when processing personal data. By continuing you agree to our Privacy Policy and Data Retention Policy