Operations Manager Wicklow €60K+

I am delighted to be recruiting on behalf of my client for an Operations Manager in the Wicklow area. They are seeking an energetic and passionate leader who can support the General Manager across all departments within this very busy and popular property. The ideal candidate will be a very well polished individual who can lead the team and interact with guests in a professional yet friendly manner.

The Role:

• Oversee day-to-day operations across all hotel departments.
• Ensure high standards of guest satisfaction and address any guest complaints or issues promptly and professionally.
• Supervise, train, and support departmental managers and staff, fostering a positive and efficient work environment.
• Monitor labour, expenses, and profitability to ensure operational efficiency and cost control.
• Develop and implement operational policies, procedures, and standards to enhance productivity and guest experience.
• Coordinate with external vendors and service providers as needed.
• Ensure compliance with health, safety, licensing, and employment regulations.
• Conduct regular inspections of facilities to ensure maintenance and cleanliness standards are upheld.
• Assist in recruitment, onboarding, and performance evaluations of staff.
• Analyse occupancy trends, guest feedback, and service reports to drive continuous improvement.